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December 21, 2009


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Claus Rodgaard

Good article.

You have spelled Mr. Nielsen incorrectly.

Bill Paarlberg

Thank you Claus, on both counts.

Jane Neumiller-Bustad

Great information, Bill. I'm driving towards improving my metrics in several of these areas. Looking forward to reading more of your posts...so am using the TypePad follow function.


My friend recommend this company to my startup and I. Name is Mantra Hospitality and they focus on better business solutions for clients in the service industry. Their newsletter is called "Synergy," its free and very cool. www.MantraHospitality.com

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