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Measuring the Networked Nonprofit

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  • For those who bear the burden of introducing me at a conference...
    Katie Delahaye Paine (twitter: KDPaine) is the CEO and founder of KDPaine & Partners LLC and author of, Measuring Public Relationships, the data-driven communicators guide to measuring success. She also writes the first blog and the first newsletters dedicated entirely to measurement and accountability. In the last two decades, she and her firm have listened to millions of conversations, analyzed thousands of articles, and asked hundreds of question in order to help her clients better understand their relationships with their constituencies. People talk, we listen..

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February 01, 2011

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Monster Energy Hats

t does point up the weakness of having a measurement program that only crunches numbers

90 60 90

Great point Katie. Numbers can only tell us so much, which can be great for certain situations, but sometimes we need to go beyond numbers. True understanding will come from a mix of both the quantitative and the qualitative. fewr er ert wtr

send gifts to Pakistan

Excellent post and wonderful blog, I really like this type of interesting articles

Victoria Kamm

Excellent post! Of course this kind of analysis is spit out by computers. What I want to know is why so many companies believe no human oversight is necessary.

I took proof of a payment to a retail customer service department. Despite the cancelled check I was still considered overdue. The young woman literally said "The computer is always right." Sigh.

40deuce

Great point Katie. Numbers can only tell us so much, which can be great for certain situations, but sometimes we need to go beyond numbers. True understanding will come from a mix of both the quantitative and the qualitative.

Cheers,
Sheldon, community manager for Sysomos

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Measure What Matters

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    -- reviewer Bob LaDrew, FIR

    Katie Delahaye Paine's great little book Measure What Matters shows organizations of all sizes how to evaluate and improve their public relations and social media efforts. Order Measure What Matters now.

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