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  • For those who bear the burden of introducing me at a conference...
    Katie Delahaye Paine (twitter: KDPaine) is the CEO and founder of KDPaine & Partners LLC and author of, Measuring Public Relationships, the data-driven communicators guide to measuring success. She also writes the first blog and the first newsletters dedicated entirely to measurement and accountability. In the last two decades, she and her firm have listened to millions of conversations, analyzed thousands of articles, and asked hundreds of question in order to help her clients better understand their relationships with their constituencies. People talk, we listen..

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Measuring the Networked Nonprofit

« If the web is dead, what are we going to measure? | Main | ROI, Wal-mart and SKU reduction--and what we may learn about Social Media ROI | Forrester Blogs »

August 24, 2010

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Pablo Edwards

Amen. I couldn't have said it better myself. Now we just have to tell the popular guys!

Theelusivefish

One thing that struck me about this study was the list of 'low relative influence', topped by @ThatKevinSmith.

Now, I'm guessing the folks at SouthWest would disagree on Kevin having low influence.

Thing is, influence isn't necessarily something that's exercised day in and day out. It's not about number of RTs and links clicked, but rather, when a person delivers their St. Crispin's day speech and marches into fire it's having a crowd happily charge right behind them into those flames.

That's not something that is going to be readily predictable from the metrics of twitter alone. We need to start looking at the wider picture and not just within the confines of a given walled garden.

- Rob Clark
http://disclz.me/RobClark

David Geddes

Katie -- This is indeed important work. In fact, I've organized a panel discussion at the IPR Summit on Measurement on understanding and measuring influence and engagement. Joining me will be Anne Fenice from Yahoo!, Jason Forget from GE, and Zach Hofer-Shall from Forrester Research. I trust this will spark discussion and thought n what influence is and how we should be measuring it.

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Measure What Matters

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