With a title like "Developing a Paradigm of Global Crisis Management Response Strategies" it is hardly surprising that Roxana Maiorescu's (Purdue & Virginia Tech) (she's the one on the right, Dr. Sherry Holloday is on the left.
presentation would draw a crowd. But she clearly didn't anticipate who would be at the table. And thus I witnessed the quintessential IPPRC moment.
A bit of background—Roxana's paper was essentially a recommendation for a global standard for crisis management response using a combination of crisis theories put forth by several thought leaders in the field of crisis communications research, including Drs. Timothy Coombs and Sherry Holladay ( Eastern Illiniois University) and others.
Using the case of T-Mobile's parent company, Deutche Telekom, which was accused in 2008 hiring an investigator to spy on its board of directors (did they not learn anything from HP?) she suggested that a combination of strategies could form the basis of a standard global approach. She made many excellent points in her 15 minute presentation but the best moment came at the very beginning.
Like many presenters, she began by acknowledging the sources of her paper, and looked around the table and saw those sources sitting there. In a moment of delightful transparency she said "when I submitted this paper, I never thought that the people I would be citing would be sitting at this table!" Get used to it Roxana, that's what IPRRC is all about.
Addendum: For Roxana's full paper, click here: Download ROXANA PAPER