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Measuring the Networked Nonprofit

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  • For those who bear the burden of introducing me at a conference...
    Katie Delahaye Paine (twitter: KDPaine) is the CEO and founder of KDPaine & Partners LLC and author of, Measuring Public Relationships, the data-driven communicators guide to measuring success. She also writes the first blog and the first newsletters dedicated entirely to measurement and accountability. In the last two decades, she and her firm have listened to millions of conversations, analyzed thousands of articles, and asked hundreds of question in order to help her clients better understand their relationships with their constituencies. People talk, we listen..

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December 02, 2008


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A lot of specialists state that home loans aid people to live the way they want, because they can feel free to buy necessary goods. Moreover, different banks present credit loan for different classes of people.

Kathleen Buczko

All PR people need to read this -- sociologists have been using mutual relationship analysis since my Aunt Maggie was in the bushes in Samoa! PR is about relationships!BRAVO!

David Sanchez


Liz Guthridge

Terrific post! The beauty about strong relationships is that they take more time than money or other resources. And what do we have during tough economic times: more time than money!

I too follow you on Twitter. Love your Tweets!

tom martin

Nice post. Love the "right arm" analogy. Just sent link to my entire Acct Service staff and senior managers. Well said and given current economy -- great advice. Thanks for sharing.

Primal Media

Great post, Katie.

We often joke about keeping score in our personal relationships (husband cleaned the kitchen w/o being asked, 20 points), yet fail to think about how trust, satisfaction and mutual exchange factor into business relationships.

Reminds me of the recent buzz around how social means more than one. Businesses need to listen & give to form relationships. The people & businesses that become the "right arms" are not those that just talk about themselves. They provide value, they relate.

Followed you from Twitter - keep up the great posts!

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Measure What Matters

  • “A tremendously good book… it’s a treasure... An absolute doozy of a read.”
    -- reviewer Bob LaDrew, FIR

    Katie Delahaye Paine's great little book Measure What Matters shows organizations of all sizes how to evaluate and improve their public relations and social media efforts. Order Measure What Matters now.

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