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Measuring the Networked Nonprofit

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  • For those who bear the burden of introducing me at a conference...
    Katie Delahaye Paine (twitter: KDPaine) is the CEO and founder of KDPaine & Partners LLC and author of, Measuring Public Relationships, the data-driven communicators guide to measuring success. She also writes the first blog and the first newsletters dedicated entirely to measurement and accountability. In the last two decades, she and her firm have listened to millions of conversations, analyzed thousands of articles, and asked hundreds of question in order to help her clients better understand their relationships with their constituencies. People talk, we listen..

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October 21, 2008


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Joseph Thornley

I feel for the laid off employee.

And I also know that no employer - regardless of how hard we try to provide a caring, progressive work environment - is immune to this.

It's to be expected that the people you lay off first are the disaffected and less effective. And in this era of social media, they can share their views - with little effort.

Regardless of how hard I try to be kind in a termination situation, I understand that it is essentially a gesture of rejection. And it's only natural that the person who has just been let go will search for justification. In doing this, they may demonize even the best organization.

That's not excusing any employer. That's just recognizing that, "There but for the grace of God go I."

Jason Falls

Can't speak to the work environment at Cision, but knowing a few folks there and having worked with them (and been a client, too) would it bee too much of a stretch to think there might be another side to this story? He just got laid off, of course he's not going to say nice things about them. Maybe he was the half-assed slacker that bottlenecked work?

Got tons of respect for you, Ms. Paine, but poking the big boys just because you can without giving a little bit of credence to the fact this one dude might have been the problem, not the other way around, is less that what your readers expect from you.

Two cents from a dumb guy.

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Measure What Matters

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    Katie Delahaye Paine's great little book Measure What Matters shows organizations of all sizes how to evaluate and improve their public relations and social media efforts. Order Measure What Matters now.

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