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Measuring the Networked Nonprofit

How to introduce me

  • For those who bear the burden of introducing me at a conference...
    Katie Delahaye Paine (twitter: KDPaine) is the CEO and founder of KDPaine & Partners LLC and author of, Measuring Public Relationships, the data-driven communicators guide to measuring success. She also writes the first blog and the first newsletters dedicated entirely to measurement and accountability. In the last two decades, she and her firm have listened to millions of conversations, analyzed thousands of articles, and asked hundreds of question in order to help her clients better understand their relationships with their constituencies. People talk, we listen..

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October 25, 2008


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Designed to introduce readers to e-metrics, this book is made up of 10 chapters that are divided among three major sections. Supplies a definition of e-metrics, explores their use in libraries, and discusses vendor supplied electronic data reports. Explains why libraries need e-metrics, focusing on how they can be used for public relations, collection management, and library administration. Offers ways that libraries can build local e-metrics. Chapters cover the capturing and processing of statistics, infrastructure and technical requirements, and staffing needs. With its coherent structure, well articulated language, and illustrative material, this book has much to recommend it. The authors are successful in elucidating a subject that may seem daunting and abstract to the uninitiated. Overall, an important resource for all librarians and information professionals.

Chat de Sexo ao Vivo

Eric T. Peterson


Nice to see you (briefly) in D.C. and I'm sorry we didn't have more time to catch up. I wanted to say the "In God we trust, all others bring data" is a quote from Gary Loveman, CEO of Harrah's, quoting W. Edward Demming, not me ...

Also, I spell my last name with an "o" at the end, not an "e" ... ;-)

All the best,

Eric T. Peterson

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Measure What Matters

  • “A tremendously good book… it’s a treasure... An absolute doozy of a read.”
    -- reviewer Bob LaDrew, FIR

    Katie Delahaye Paine's great little book Measure What Matters shows organizations of all sizes how to evaluate and improve their public relations and social media efforts. Order Measure What Matters now.

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