I don't know which I hate more right now, Sprint or Boingo. Sprint hasn't let me log on for a week, and I've been on hold with them now for 40 minutes waiting for their technician. Their musack sucks, and I have no clue as to whether I might actually talk to someone in this lifetime. But then, Sprint, has always been this bad.
Boingo I've had issues with for years. I probably have 20 different accounts because every time I try to sign up it doesn't accept my existing password and/or log in. I just took me 30 minutes to log on their service for an hour. And my plane leaves in 20 minutes!
Why oh why can't these eejits figure out that the reason everyone has Blackberries is that their services suck and anyone with a Blackberry or an HP Ipaq can check their mail easily, but go forbid you might actually want to USE the wireless service you've paid for!