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    « HP Laptop Customer Service, the ultimate oxymoron | Main | Yet another new social media measurement tool »

    August 04, 2007

    HP remains clueless and now lost

    The good news is that I now have an HP case manager, and it does look like the laptop might actually be on its way back to me. The bad news is that its going to the wrong location and I can't do anything to reroute it, so I'm going to have to drive 5 hours to pick it up on Monday if I want to take it to Calif. with me on Tuesday. 

    Posted at 05:48 AM in Rants |

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    Measuring Relationships

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    How to introduce me

    • For those who bear the burden of introducing me at a conference...
      Katie Delahaye Paine (twitter: KDPaine) is the CEO and founder of KDPaine & Partners LLC and author of, Measuring Public Relationships, the data-driven communicators guide to measuring success. She also writes the first blog and the first newsletters dedicated entirely to measurement and accountability. In the last two decades, she and her firm have listened to millions of conversations, analyzed thousands of articles, and asked hundreds of question in order to help her clients better understand their relationships with their constituencies. People talk, we listen..

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