HP update -- it just gets worse

Having now been without my HP laptop for ten days, they just informed me that they will "release" it to Fed Ex a week from today and with luck I will receive it on August 6th -- nearly 3 weeks from when I sent it in. What is extraorodinary is that they ask you what you do with your computer and I say "business" -- so they expect professional business people who run their business from their computers  to just put their business on hold for three weeks??? Time for a new vendor.