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Measuring the Networked Nonprofit

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  • For those who bear the burden of introducing me at a conference...
    Katie Delahaye Paine (twitter: KDPaine) is the CEO and founder of KDPaine & Partners LLC and author of, Measuring Public Relationships, the data-driven communicators guide to measuring success. She also writes the first blog and the first newsletters dedicated entirely to measurement and accountability. In the last two decades, she and her firm have listened to millions of conversations, analyzed thousands of articles, and asked hundreds of question in order to help her clients better understand their relationships with their constituencies. People talk, we listen..

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August 04, 2006

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» Client Service And Your Local Running Store from Client Service Insights (CSI)
If you want a great client/customer service experience, then visit your local running store. (I might add local bike shops to the mix here as well if you're more of a cyclist.) [Read More]

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Leo J Bottary

This is the first I've heard of Loco's. I've been a Mizuno guy for some time now, but when a company updates the shoes, they're never quite the same. And sometimes, the change can be dramatic enough to cause a need to switch. Looks the Carumba would be what I would need to avoid my own brand of knee pain. Happy running, and let me know how the shoes work out over the long run!

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Measure What Matters

  • “A tremendously good book… it’s a treasure... An absolute doozy of a read.”
    -- reviewer Bob LaDrew, FIR

    Katie Delahaye Paine's great little book Measure What Matters shows organizations of all sizes how to evaluate and improve their public relations and social media efforts. Order Measure What Matters now.

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